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Real Call

But First... Meet the Agent

This is a real example of how Switchboard works in action. Not a demo, not a mockup. One of the 150 real calls a day to a real American hotels.

In this call, a Switchboard AI agent calls a hotel and speaks with a human to confirm a guest’s checkout. It’s a perfect example of how a caller flow works: clear instructions, natural tone, and helpful follow-through. Generative conversation is entirely handled by AI in real-time.

  • Friendly Introduction
  • Nailed the Name
  • Waited Patiently
  • Responded to a Question
  • Handled Interruptions
  • Perfect Texas Twang
01: Data Import

Agent picks a task: hotel checkout confirmation

02: Call Intent

AI detects intent: confirm hotel checkout

03: Place Call

AI places call, confirms checkout with hotel staff

04: Report Back

AI logs the transcript, status, updates CRM, self-scores its own performance

05: Human Review

A human reviews and confirms accuracy in real-time.

Oh, and it handles over 200 calls in parallel. Every. Single. Day. 🤙

Small Business First

Switchboard Works for Your Business

Whether you run a hotel, a dental practice, or manage projects across teams, Switchboard is built to handle the daily communicationyour business depends on, automatically and reliably.

Hospitality

Confirm guest checkouts, handle reservation follow-ups, notify ops teams. Switchboard handles the front desk tasks you can't afford to miss.

Dental Offices

Appointment confirmations, rescheduling reminders, post-visit follow-ups. All done through calls, emails, or SMS with your patient's preferences in mind.

Contractors & Field Services

Job site check-ins, client updates, delivery confirmations. Switchboard keeps projects moving and teams informed without extra back-office overhead.

Any Operations Team

Switchboard monitors inboxes, handles follow-ups, tags incoming communication, and ensures the right task lands in the right team's hands automatically.

2,000+

Weekly Conversations

3 Channels

Phone, SMS, Email

24/7

Always On

AI First

Built on the latest AI models. Switchboard handles conversations dynamically, adapting to the data and instructions you give it, not just a fixed script.

Scalable Agentic Design

Handle 1000+ conversations with ease. Switchboard scales effortlessly, the only limit is how much you want to automate.

Data Security

Choose Shared or Dedicated setup. We separate your data, respect your privacy, and don’t log what you don’t want saved.

Customizable

Bring your workflow, your rules and your instructions. Switchboard will adapt to your unique workflow.

Forward Technology

What Makes Switchboard Unique

Switchboard isn't built on outdated scripts or rigid workflows. It's powered by modern AI agents, designed to adapt, learn, and improve with every interaction. It doesn’t just automate tasks, it understands context, follows your real-world workflows, and helps your business move faster, with fewer handoffs and no missed conversations.

Pricing Plan

Simple, Transparent Pricing

No surprises. Pay for what you need, scale when you're ready.

Dedicated

  • All Standard Features
  • Isolated Deployment
  • Private Logging Control
  • Enhanced Security Options
  • Guaranteed Resource Allocation

$75

/month

+ $55

/100 calls
Popular

Standard

  • AI-Powered Call Agent
  • Dashboard & Real-Time Analytics
  • Call Transcripts
  • API Integrations
  • Feedback Loop

$35

/month

+ $45

/100 calls

Virtual Assistant

  • Queue Monitoring
  • Escalation Handling
  • Human-Assisted Support

$25

/hour
Testimonial

Trusted by Real Users

✨ Get Started

Let’s Set Up Switchboard for Your Business

Start with a quick consultation, we’ll help you define how your agent should communicate, then provision your environment, users, and workflows.

switchboard@butaliamedia.com

We’ll respond within 1-2 business days and walk you through the next steps.

Email Us